Optimize communication services in a global role as a Telecommunications Specialist at RB Global. This position focuses on enhancing and advancing cloud-based telephony solutions. As a key player in our enterprise communications team, you will manage the daily operations of our unified communications environment, focusing on RingCentral systems.

Your work will include troubleshooting, user training, and driving project initiatives that enhance customer and employee communications. Collaboration will be essential as you liaise with various IT and business teams. Key Responsibilities:

- Support optimal performance of telephony systems
- Provide technical guidance for communications tools
- Lead initiatives for system upgrades and migrations
- Document operational procedures and technical guides
- Participate in after-hours maintenance and support Requirements:
- Degree in Computer Science or telecommunications
- 5+ years in enterprise communications support
- Solid knowledge of cloud communications platforms
- Experience with ServiceNow or similar platforms
- Exceptional problem-solving and communication skills Join RB Global and help shape the future of our global communications ecosystem.

📌 RB Global Telecommunications Specialist (Vancouver)
🏢 Ritchie Bros.
📍 Vancouver