Drive customer satisfaction as a Client Service Specialist with RDV. This position prioritizes building relationships and efficiently managing client interactions. You will play a crucial role in identifying and addressing client needs.
Your responsibilities will include managing a high volume of calls, resolving complaints, and assisting with store operations, all while following established procedures to ensure a seamless customer experience. Key Responsibilities:
- Assess client needs to achieve satisfaction
- Develop trust through effective communication
- Maintain detailed records of interactions
- Handle inquiries about warranties and sales terms
- Assist with repairs and orders in-store
Requirements:
- 3 to 5 years of experience in customer service
- Excellent verbal and presentation skills
- Ability to multi-task and effectively manage time
Bring your retail experience to RDV and contribute to building lasting relationships with our clients.
📌 RDV Client Service Specialist (Toronto)
🏢 Royal De Versailles Jewellers
📍 Toronto
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