JOB SUMMARY:

Reporting to and supporting the Site Leader, the Receptionist/ Clerk is usually the first point of contact for anyone entering the Park Place Home, thus must be a positive, outgoing and informed presence, willing to attend to others’ needs and become a vibrant part of the Park Place Home’s community.

Serves

Residents, families, visitors. and employees in a welcoming manner, assisting and supporting as required.

The Receptionist

Clerk ensures a commitment to Resident safety and to our culture of safety as per the Strategic Directions of Park Place Seniors Living.

TYPICAL DUTIES AND RESPONSIBILITIES:

- Cordially receives, assists and directs Residents, tenants, families, visitors, and employees within the Park Place Home, including accompanying visitors to their destination, as required

- Answers, directs, and responds to phone calls and queries

- Clerical duties including filing and word processing (e.g. typing minutes), sorting and distributing incoming and outgoing mail.

- Orders office supplies, including for printers, fax machines, photocopier, etc.

- Responsible for Residents’ trust accounts; paying bills, requests for cash, reconciliation, bank deposits, statement electronic documentation.

- Receives cheques and/or cash payments and provides receipts.

- Develops, updates and maintains all lists (e.g. emergency employee fan-out telephone list, Residents list).





- Books visitor’s suite as applicable, distributes and collects keys and collects, accounts for and deposits funds into bank.

- Restocks Neighborhoods with forms and supplies as required

- Responsible for directing the shipping and receiving of supplies for the Park Place Home.

- Prepares and mails monthly Resident and tenant Pre-Authorized Payment information slips

- Working with Corporate, assists with year-end audit. Attends work-related conferences and seminars as directed.

- Other duties as required

QUALIFICATIONS AND EXPERIENCE:

College or University with recent related experience an asset. Computer skills required.

SKILLS AND ABILITIES:

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- Ability to communicate fluently in English, both verbally and in writing 3 of 3

- Demonstrated organizational, communication, and conflict resolution skills required

- Must be able to establish and maintain cooperation with all personnel and maintain harmonious relations with clients and families

- Physical ability to carry out the duties of the position Must be free of communicable disease transmitted through casual contact

- Must be able to work in many wide-ranging stressful situations

- Must be able to work independently and as part of a team

- Ability to operate related equipment

- Must have a Criminal Records check completed.

📌 Receptionist (Edmonton)
🏢 Park Place Seniors Living
📍 Edmonton