The Regional Operations Manager is responsible for the effective management of the account Technicians and providing operational leadership to the portfolio. Specific responsibilities include but are not limited to: Driving team engagement to ensure achievement of all requirements, collaborating on process development and implementation, achieving service level agreements and maintaining compliance with all regulatory, safety and all other requirements. Manages a team of Technicians for the assigned regions.

Responsible for people-oriented activities including but not limited to employee engagement, development and performance. management, hiring and retention, uniforms, certifications, training, and compensation recommendations. Ensures compliance with health and safety standards in the delivery of work through activities including but not limited to conducting regular toolbox talks, implementing safety training, providing protective equipment, reviewing and monitoring incidents. Provides technical support to Technicians.

Provides coaching and mentorship as required to Technicians.

Operations Management

Manages work orders with a focus on cost control (OT, efficiency, etc.), Management of Technician time and expenses.

Deploys

Technicians to projects and work orders and to ensure projects and work orders are completed on-time and meets all requirements. Monitors and drives team performance to ensure achievement of service level agreements and performance metrics. Provide support in absence of Regional Director. 5 to 10 years of trades operations work experience, with at least 5 years at the supervisory or management level. ~ Community college diploma or equivalent training (e.g.

In-depth knowledge of applicable regulatory requirements and maintains current awareness. ~ Technical expertise in one or more of skilled trades discipline – refrigeration, electrical, plumbing.



~ Ability to lead and engage a team of skilled trades employees and drive performance to ensure all requirements are achieved. ~ Skilled at managing a skilled trades operations and employees. ~ Computer proficiency. Trade certification in one or more of the following would be considered an asset. Journeyman level Refrigeration license.

Journeyman level Electrical license. Journeyman level Plumbing license. This is a regular, full time position with a salary range of $93,972 - $117,466 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. BGIS is a global leader in integrated facility management services.

With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. #

📌 Regional Operations Manager (REMOTE) (Toronto)
🏢 BGIS
📍 Toronto