Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do -- delivering exceptional value for our members and creating an environment where our people thrive.

Southern Cross Health

Insurance is shaping a healthier Aotearoa New Zealand. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do -- delivering exceptional value for our members and creating an environment where our people thrive.

We’re on a mission to protect the pet life and boost the quality time we have with our furry friends. Whether that’s boredom busters, tips and tricks for staying healthy, or helping them stay safe from harm. We’re with you to help your pets live their best pet lives for longer.

We pride ourselves on giving our customers, and their pets, the best experience possible so you will need to be driven, have proven high performance, thrive in an agile environment and be passionate about growing within your role.



We are looking for Claims Assessor superstars to join our claims assessing team in Hamilton. You will assess claims and support our customers with their pets Analysing claims and deciding whether they are covered by our policies Delivering operational excellence by achieving fair, accurate outcomes for our customers Supporting a world class service for our customers through a decisive and fact-based approach Working at pace to maintain a rapid claims turnaround time Investing in your personal development to build skills and contribute towards our business strategy Having a real passion for the care of our customers and their pets An interest in processes and supporting defined policy standards An agile mindset along with a adaptable and adaptive work ethic Health insurance for you and your immediatewhānau Life insurance cover and discounts on pet and travel insurance Extra parental leave benefits and financial wellbeing support Each year, you will also get to take part in a volunteer day, to contribute to a cause or community with your team.

We are proud to have taken the Pride Pledge, reflecting our commitment to inclusion and belonging. We also facilitate an active, employee‑led Diversity, Equity and Inclusion Forum, which includes our Rainbow Network, Māori Network, Pasifika Collective, and Neurodiversity and Whānau Support networks.

📌 Remote Claims Examiner (Contract (Canada)
🏢 Southern Cross Health Insurance
📍 Canada