Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

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The Sales Support

Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Serve as a brand ambassador internally and in the local market; support social media engagement. Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy. Suggest add-on products, promote gift cards, and capture customer information where permitted.

Manage stock levels, replenish sales floor, and execute visual merchandising updates. Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed. Maintain housekeeping standards and adhere to Loss Prevention guidelines. 1+ of previous retail experience (cashier/stock experience, sales etc.),



preferably in a luxury retail service environment. ~ Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. ~ Excellent communication and customer service skills. ~ Robust English language proficiency. (Abilitytoworkaflexiblescheduleto meet business needs—including nights, weekends, peakbusy season, and high-traffic retail days(including, but not limited to, public holidays). ~ Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. ~ regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. can shift gears comfortably; can comfortably handle risk and uncertainty. can articulately paint credible pictures and visions of possibilities and likelihoods; will take on those who need help and further development; Building Effective Teams:



Blends people into teams when needed; Base Pay Range $17.60-$22.00 Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Medical insurance ~ Dental insurance ~ Paid Paternity and Maternity leave ~ Disability insurance ~ All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Our Work

Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people.

Our Brands Spark

Personal and Emotional Connections Our brands go beyond products—they inspire confidence, encourage self-expression, and build lasting emotional connections with consumers. Through constant innovation and deep customer insight, we anticipate where shoppers are headed and adapt to meet them with personalized, seamless experiences. Our digitally powered, unified shopping journey allows our brands to become part of people’s lives—meeting them when, where, and how they choose to shop. #

📌 Remote Sales Specialist (Toronto)
🏢 Tapestry
📍 Toronto