Title of Job: Residential Support Worker Toron to, ON - Ingles High Support Housing LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Ingles

House is a structured abstinence-based home for female identified individuals between the ages of 18-35 who are recovering from substance use. The program encourages independence by supporting each woman in exploring their own strengths.

Ingles

House provides residents with an opportunity to explore and put into practice skills and resources acquired to support their recovery journey. Clients are part of a recovery community for up to twelve (12) months and share in the day-to-day operations of the household developing life skills that align with supporting their transition to the broader community. Through goal development, clients are encouraged to explore and expand on personal resources and coping strategies to meet their desired outcomes.

Through a team oriented professional approach, the position provides support to the client to increase their independence, dignity and self-respect, in a safe and secure environment by working within a team-based environment, you will support clients in achieving greater independence, dignity, and well-being within a protected and supportive housing setting.

Client Support & Skill Building: Build strong,



respectful relationships with clients, providing coaching and hands-on support in daily living activities such as personal care, medication management, meal preparation, budgeting, and maintaining a healthy lifestyle. Facilitate house meetings and group activities, support client engagement, assist with daily household operations, and ensure a safe, clean, and well-maintained living environment.

Community & Service Coordination: Help clients navigate healthcare and social service systems, maintain community partnerships, and support or accompany clients to appointments as needed, including participation in 24 hour crisis support. Promote a psycho-social rehabilitation / recovery-oriented approach, including harm reduction, conflict resolution, and problem-solving to support positive shared living environments.

Administrative & Team Collaboration: Maintain accurate documentation, contribute to program planning and evaluation, support team communication, and assist with scheduling, training, and continuous improvement initiatives. A relevant degree/diploma in human services or a related field. Ability to build therapeutic relationships and collaborate with clients on goals and care plans.

Proficiency in computer systems, documentation, and record-keeping. Will be required to work in resident rooms and may be exposed to second-hand smoke.



~ Required to be on after-hours on call, on a rotating schedule. ~ 10%-20% travel to different locations with transit and/or own vehicle, outdoor travel, ~ A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability ~ Defined Benefits Pension Plan ~24/7 Employee Assistance Program ~ Starting vacation time above minimum standard, ~ Additional paid personal and paid sick days ~ Professional development budget available to help you nurture and shape your career ~ Corporate Gym membership rate with GoodLife Fitness ~ Access to Perkopolis, a comprehensive corporate discount program ~ Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion ~ Maternity-leave and Parental leave top up program Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.

LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.

LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

📌 Residential Care Worker - Full Time, Permanent (Toronto)
🏢 Loft Community Services
📍 Toronto