Become a Resolution Specialist at KSI Law in Markham, Ontario, focusing on complex account resolutions and compliance in creditor rights. Your expertise in credit reporting will be crucial. In this role as a Resolutions Officer, you'll manage portfolios with balances from $750 to $2,000.

Candidates should possess at least two years of experience in a collections or credit workplace, with an emphasis on strong communication skills. You're expected to guide clients through the repayment process while maintaining compliance with legal standards. Key Responsibilities:

- Collect on delinquent accounts across Canada
- Handle inbound and outbound calls with account holders
- Document compliance actions within the CRM system
- Assess account histories for dispute resolutions
- Offer informed guidance on credit reporting matters

Requirements:

- 2+ years of experience in collections or contact services
- Knowledge of how credit reporting impacts financial standing
- Strong verbal and written communication skills
- Proficient in Microsoft Outlook and CRM software
- Ability to work rotating shifts including Saturdays

Apply your skills in collections and credit analysis at KSI Law in Markham.

📌 Resolution Specialist KSI Law Markham
🏢 KSI Law
📍 Markham