Lead retail service excellence as a Customer Service Manager, directing on-site operations and managing staff. Ensure successful customer interactions through strategic planning and evaluation. With a minimum of 1-2 years in retail, this role demands effective leadership and an understanding of market dynamics. You will manage a team of up to 10 people, focusing on delivering top service while resolving customer concerns and monitoring financial performance. Key Responsibilities:

- Direct and evaluate daily retail operations
- Plan budgets and track financial performance
- Recruit and supervise a motivated team
- Analyze consumer demand and implement strategies
- Address customer complaints and supply issues promptly

Requirements:

- High school diploma or equivalent required
- 1-2 years' experience in retail supervision
- Robust management and organizational skills
- Capability to conduct staff performance reviews
- Must work on-site at the retail location

Secure your role in enhancing customer interaction and operational efficiency in the retail sector.

📌 Retail Operations Customer Service Manager (Brampton)
🏢 TIRE WORLD
📍 Brampton