We have everything we need to inspire our customers. Reporting to the Warehouse Supervisor, this role is responsible for managing returns to the warehouse along with picking, loading, scanning, and returning products to supplier. We're on the hunt for an enthusiastic Reverse Logistics Warehouse administrator.

Starting at $ 23.55 per hour Scheduled from Tuesday to Saturday 7.30 am start until 4 pm As a Reverse Logistics Warehouse Administrator, you will have the following responsibilities: Warehouse Operations Process, pick, pack, and prepare incoming customer orders for shipment Receive, verify, unpack, and sort incoming materials in an organized and efficient manner Maintain accurate inventory records using the warehouse management system (WMS / ERP) Safely operate warehouse equipment in accordance with company safety procedures Maintain warehouse cleanliness, organization, and safety standards at all times Customer pickup administrative duties, whether that is for serialized product or non-serialized parts pickup Returns Receiving & Daily Planning Manage daily inbound returns of all types, including customer returns, delivery returns, supplier returns, damaged units, and exchanges Perform daily receiving and accurate system entry of returned units Physically move returned units to designated warehouse locations using appropriate equipment (e.g., Maintain clean,



organized return zones and staging areas Supplier Claims & Policy Compliance Understand and comply with supplier return and claims policies Submit supplier claims accurately and within required timelines Track and follow up on submitted claims daily to ensure resolution and recovery Inventory & Reverse Logistics Coordination Work closely with the Reverse Logistics team (Annacis) on a weekly basis to stay aligned on inventory movements and return status Support and monitor inventory transfers related to returns and reverse logistics activities Assist in reconciling return inventory and identifying discrepancies Ensure required paperwork is uploaded to the appropriate Microsoft Teams channels when product is picked up or transferred Communicate issues, discrepancies, risks, or delays promptly to relevant stakeholders Proficient in the Microsoft Office programs Forklift certification preferred You must be legally eligible to work in Canada with a minimum of a valid work permit Competitive salary Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. We’re a quick-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us. #

📌 Reverse Logistics Warehouse Admin (0926) (Kelowna)
🏢 Trail Appliances BC
📍 Kelowna