Organization- Hyatt Regency Toronto

Summary

Job Posting: Room Attendant – Housekeeping

Location: Hyatt Regency Toronto

Department: Housekeeping

Reports To: Executive Housekeeper

Employment Status: Full time

Status: Replacement

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a workplace that values respect, integrity, inclusion, empathy, experimentation, and well-being . At Hyatt, diversity, equity, and inclusion are central to our purpose: to care for people so they can be their best .

Job Summary

The Room Attendant is responsible for providing a clean, comfortable, and sanitized environment for all guests by servicing guest rooms in accordance with Hyatt brand standards, health and safety guidelines, and hotel procedures. This role plays a key part in delivering an exceptional guest experience.

Compensation

- Starting wage: CA$22.03/hour during probation
- After probation: CA$27.54/hour

Key Qualifications

- Minimum 1 year of cleaning experience in a hotel or related industry preferred
- Ability to communicate effectively with guests, co-workers, and management
- Strong organizational and problem‑solving skills
- Good oral and written communication skills
- Ability to perform physical tasks including standing, bending, pushing carts, and lifting up to 70 lbs
- Ability to work independently and as part of a team
- Must be legally entitled to work in Canada

Key Responsibilities

- Removing all rubbish from waste bins and ashtrays
- Making beds with fresh linen
- Dusting furniture, lamps, shades, pictures, doors, and fixtures




- Vacuuming and spot‑cleaning carpets
- Cleaning, washing, and drying all bathroom areas
- Replacing guest supplies in rooms and bathrooms
- Washing paintwork and doors as requested by the Floor Supervisor
- Reporting linens or bedding requiring replacement
- Assisting guests courteously, including removal of trays or newspapers
- Collecting and returning worksheets, HotSOS devices, and keys each shift
- Reporting rooms with Do Not Disturb signs or those not requiring service
- Reporting rooms requiring extra cleaning per established procedures
- Safeguarding master keys and hotel property
- Reporting malfunctioning equipment, maintenance needs, or safety hazards
- Reporting suspicious activity to Security
- Handling lost and found items in accordance with hotel procedures
- Ensuring guest room doors are properly secured
- Maintaining cleanliness and proper use of housekeeping equipment
- Greeting guests promptly and courteously in line with Hyatt service culture
- Performing other duties as assigned by management

Working Conditions

- Shift work including weekends and holidays may be required
- Hours of work and overtime are managed in accordance with the Ontario ESA
- Meal and rest periods provided as required by law

Accommodation & Equal Opportunity

Hyatt Regency Toronto is committed to providing a workplace that is inclusive and accessible. Employment accommodation is available in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) .

If contacted for an interview or employment opportunity, please advise the Human Resources Department of any accommodation requirements.

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