Become part of Roots as a Retail Team Lead, where your leadership inspires excellence in customer service and team collaboration. Shape a community dedicated to sustainability and quality.

As Team

Lead, you will directly support the Store Manager while fostering a creative atmosphere among associates. Your ability to lead and energize a team will be crucial to achieving store goals and maintaining a positive shopping experience. You will handle operational responsibilities while ensuring a culture of outstanding service. Key Responsibilities:

- Model exceptional customer service behavior
- Assist in current associate training and onboarding
- Communicate performance feedback to management
- Perform managerial tasks in the absence of higher-ups
- Oversee daily banking and reporting processes

Requirements:

- At least 1 year of retail experience, with luxury being a plus
- Demonstrated leadership abilities within a team
- Strong organizational and problem-solving skills
- Availability for various shifts, including weekends
- Passion for customer experience and brand loyalty

Lead with integrity and drive success in team efforts at Roots.

📌 Roots Retail Team Lead Position (Montreal)
🏢 Roots
📍 Montreal