Posted Monday, August 10, 2026 at 6:00 AM Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store.

The Retail Sales

Associate understands their role as brand ambassador and provides positive brand experiences to all customers.

Retail Sales

Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Experience in retail sales preferred. Excellent customer service skills, interpersonal, organizational, and communication skills.



Motivated and creative team player. Robust knowledge of retail sales principles, methods, practices, and techniques. Ability to build and maintain lasting relationships with customers. Greet customers and provide guidance on where they may find items within the store. Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events. Advise customers on the use and care of accessories and provide advice concerning specialized products or services. Maintain a high level of customer service. Work in partnership with store managers and other employees to maximize store sales and in-store presence. Participate in all manner of store maintenance. Education, Training &

Experience Experience in the retail industry preferred. High school diploma or GED required. Clear criminal record.

Provincial Cannabis

Certification. Overtime as required. The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

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