Take charge of the sales team at Teleperformance as a Sales Cx Team Lead with a focus on B2B operations in Toronto. Enjoy a hybrid role after an initial 90 days on-site. This full-time position will leverage your B2B sales experience and leadership skills. Collaborate with your team to drive performance, improve skills, and execute business strategies effectively. You will also play a vital role in handling escalations and maintaining service excellence. Key Responsibilities:

- Direct daily activities of the sales team
- Ensure transparent priorities and timely execution
- Coach team members in skill development
- Innovate improvement opportunities across processes
- Prepare and conduct business reviews for stakeholders

Requirements:

- 2-3 years in sales and customer experience roles
- Minimum 2 years in a leadership position
- Proven ability in nurturing client relationships
- Strategic execution of business plans
- Contacts center experience with CRM proficiency

Drive sales excellence and team success at Teleperformance in Toronto.

📌 Sales Cx Team LeadB Focus (Toronto)
🏢 TP Canada
📍 Toronto