Job Role & Profile: B2B Sales Customer Expert II Sales Development Representative Role but actual role title is B2B Sales Customer Expert II Location: Toronto Office (75 Eglinton East or The Well, DT, Toronto)- Hybrid Reports to: B2B Sales Supervisor Contract: Regular, Full-time TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Flexible - We believe in results Annual base salary of $51,000 CAD, plus a performance-based bonus with the potential for additional earnings.

Due to continued expansion and growth, TP Canada is currently recruiting for a Sales Development Representative to drive the roll out of a unique digital marketing advertising solution to North American markets. We are partnering with Pinterest to help businesses build brand awareness, increase product sales and much more. Our client’s ad solutions leverage innovations and analytical insight to find, attract, and engage intended audiences as they use our clients’ cutting‑edge social media platform.

This is an opportunity to work with one of the fastest-growing players in social media, with the support of a leading global skilled services company. We maintain a positive, high performing team environment by looking out for each other, cherishing diversity and taking time to stop and celebrate success together regularly. TP offers a range of benefits such as; training, external study support and unrivalled opportunities for growth and further progression.

Other benefits include a competitive and highly rewarding variable sales performance bonus scheme. Speak on the phone or by video with different types of Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.

Email Pinterest

Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.



Manage your time and prioritise your work using our internal CRM tool (Salesforce) and keep it updated with relevant information such as creating sales opportunities for your Partner Manager colleagues. Work closely with your program lead and/or manager to identify process improvements for the handling of leads and and the customer experience as well as improving the number of meetings booked with Partner Managers.

Speak on the phone or by video with different types of potential Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager. Email potential Pinterest Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager. Maintain an impeccable standard of the customer experience throughout all communication with Pinterest customers.

Manage the customers journey from their first contact with you all the way to booking an appointment with a Partner Manager who will help them realise their advertising, branding and engagement goals.

Execute

Outbound sales motions to drive incremental, net new revenue for the client. Build great relationships with Advertisers coming from Outbound lead data sources. Proactively identify the right business contacts in potential Advertising Partner organisations and initiate the Sales Process.

Outreach to advertisers using creative strategies around seasonal moments, product offerings, and more using a variety of outreach tools including email, phone, social platform messaging, etc. Create sales opportunities for Partner Managers in Salesforce. Work closely with the program lead to identify process improvements to increase quantity of leads,



quality of leads, and speed of lead to opportunity conversion.

Act as a senior point of contact and knowledge escalation within the team. Act as a key support point for the new joiners in the team. Develop your relationships, experience, knowledge and skills to move on to be a Partner or Account Manager or another exciting role within TP Canada.

Ideally 2 years of experience in a target driven, customer-facing role. Demonstrable ability to understand, validate, and overcome customer objections by crafting a compelling marketing plan to use Pinterest’s platform & functionality to achieve advertisers goals. Proficiency with Microsoft Office, Google’s G‑suite collaboration and presentation tools.

Experience of Salesforce or other CRM tools. Established career path supported by self‑assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave. Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

The working schedule is fixed, Monday through Friday, 9‑hour shifts from 9:00 AM to 6:00 PM.

Training Hours of Operations: On‑site training for 3 to 4 weeks, running from 9:00 AM to 6:00 PM EST. Hybrid model, requiring 2 to 3 days per week to be worked in the office. Diversity, Equity & Inclusion We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Sales Development Representative English Speakers (Toronto)
🏢 Tp
📍 Toronto