Birnie & Sons is an original family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for over 95 years. We specialize in residential plumbing and drain services. We are currently looking for a Sales Lead / Installation Coordinator to join our team.

In this position you will schedule, dispatch, and coordinate jobs for our sales and Installation team. Schedule and dispatch jobs for the installation and sales team, calling customers to confirm appointments. Ensure permits are applied for and received, ensure inspections are booked, and follow up on the passing of jobs.

Ensure all equipment and materials are ordered and ready for each job, adhering to quality checklists. Process all department specific paperwork, timesheets, invoices, tracking, posting, A/R, daily receivables, C/C processing, PO’s, SPP. Work with the management team to resolve customer concerns for the install and sales department, ensuring the highest levels of customer satisfaction.

Conduct follow up calls with sales and install customers to ensure quality of work. Administration and clerical duties Full Time Competitive wages. Minimum 3+ years administrative / coordination experience.

Prior experience in the plumbing industry is considered an asset. Great communication skills with the ability to connect and build positive relationships with customers and your team.



Ability to drive team performance to achieve objectives.

In the 1920's John Birnie saw an opportunity in the newly developing city of Hamilton, Ontario, and started a sewer and cement business under the name of John Birnie Sewer and Cement. The company earned a reputation for good work at a quality price and for caring about customers’ homes. In 2000 the company was accidentally left out of the phone book and had to develop a strategy to help customers remember who to call in a STINKY situation, and that's where the phone number 5-Stinky came from.

In 2025, in celebration of over 100+ years in business the company launched a new name and logo, paying homage to the company's history and dedication of service to the community.

Birnie

Plumbing & Drains (formerly known as Thos. Birnie & Sons) is a family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for 100 years.

At Birnie

Plumbing & Drains, we love what we do, and we believe in it. It’s not just plumbing to us, it's also about people! Birnie passed away, the Hamilton Spectator wrote an article entitled "He didn't make customers, he made friends." Competitive Wages - With the Ability to Earn More!

Fully

Stocked and Clean Trucks Perks - Health, Dental, RRSPs, and More!

Advanced

Software - Very Limited Paperwork. #

📌 Sales Lead / Installation Coordinator (Canada)
🏢 Thos. R. Birnie u0026 Sons
📍 Canada