Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Sales Representative II. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Sales
Rep II is accountable for serving as a primary point of contact for customers sales and market development. Data analysis and negotiation skills are regularly utilized to identify potential areas of expansion, develop prospective new customers and maximize existing sales opportunities. Execution and application of sales initiatives, policies and programs in support of business plans and strategic objectives is necessary to meet annual company and individual goals. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Benefits
- Exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first‑class brand‑new environment and most importantly the opportunity to become part of our Incora story.
- Every employee is eligible for one of our incentive programs.
- 8 paid holidays with 2 additional floating holidays for all full‑time employees.
- Full‑time non‑exempt employees receive up to 80 hours of vacation per year, increasing with length of service, plus a separate amount of sick time.
- Full‑time exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of exempt sick time.
- A generous discount portal is available only to Incora employees via Perkspot.
- Employer‑paid Group Life Insurance at 1× salary, STD and LTD.
- 401(k) plan with company match.
- We want to help your career take off and become part of the Incora story.
Responsibilities
- Understand and incorporate Incora philosophy, values and vision, and sales initiatives and policies in all behavior, practice and decisions.
- Maintain a robust understanding of Incora’s quality standards, product lines, pricing and delivery schedules.
- Work directly with customers on a regular basis, providing timely, appropriate and accurate responses to inquiries and requests.
- Maintain and develop new and existing Incora customers through professional and appropriate sales methods.
- Source products, when necessary, based on Incora’s best practices.
- Ensure adherence to customer approvals and quality requirements.
- Understand and follow export compliance requirements.
- Understand and utilize internal data and information systems and Incora intranet to effectively perform job functions.
- Provide support and assistance to sales branches, internal sales, corporate sales, operations, purchasing, quality, finance and other departments as needed to resolve sales‑related efforts.
- Recognize when negotiation may produce sales opportunities and utilize effective negotiation skills.
- Participate in and practice continuous improvement and/or process improvement efforts.
- Participate in external/internal customer meetings.
- Process contract bids with guidance.
- Prepare periodic sales reports showing sales volume, potential sales and areas of expansion.
- Train and mentor LevelI Sales Representative.
- Build and follow a personal development plan through the use of intranet tools and programs, sales training programs, self‑assessment tools and relevant training courses.
- Attend regular and impromptu sales meetings and company‑sponsored training and events, as required.
- Travel may be required.
- Solid working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.
Qualifications
- Educated to National Vocational Level (NVQ) or equivalent (EU).
- 2‑4 years of college, preferably within the Marketing or Supply Chain fields, or 2‑4 years of a combination of education and relevant work experience in sales, is required.
- Sales or customer service experience with the aerospace industry is preferred.
- Proven ability to work well within a team environment to produce positive results.
- Demonstrated ability to communicate in a professional manner and persevere through completion of tasks.
- Proven ability to learn and obtain technical product details and communicate requirements and specifications effectively.
- Strong verbal, written communication and presentation skills, with emphasis in quality and customer service.
- Ability to interact professionally across all levels of the organization.
- Must possess a technical acumen and ability to accurately read and comprehend technical specifications and requirements.
- Ability to be detail‑oriented and perform basic to more complex research.
- Excellent organizational and time‑management skills.
- Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers.
- Strong follow‑through and perseverance to handle multiple tasks simultaneously.
- Proficient in the use of integrated database systems and report writing software, as well as Microsoft Office Suite, including Outlook, Word and Excel, as needed.
- Ability to travel is required.
Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at
[email protected].
📌 Sales Representative II (Montreal)
🏢 Incora
📍 Montreal