GDM is a global leader in plant genetics, dedicated to transforming agriculture through technological innovation. With a continuous focus on research and development, we bring the most advanced and high‑performing seed varieties to the market, creating recent growth opportunities for our partners and for the future of agribusiness. PRIDE® Seeds is one of our leading brands and supported by one of the largest temperate corn genetic pools and a robust corn research program in North America.

Through our combined expertise, we continue to push the boundaries of innovation, delivering top‑tier seed solutions, services, and trusted agronomy support to help Canadian farmers increase yield and profitability as they position themselves for future growth. We believe that learning and innovation are the foundation for transforming the future of agriculture. Our focus is on cutting‑edge genetic development, creating solutions that make a difference in the field and in the global market.

Our DNA not only guides us but also connects us: we work with empathy, transparency, and respect, ensuring agile and flexible operations. Here, you are the protagonist of your career, because we believe every individual plays an essential role in building something greater. com or follow us on LinkedIn and Twitter @GDMSeeds. PRIDE Seeds is currently seeking a focused and self‑motivated individual to join our dynamic team as a full‑time permanent Sales Support Specialist.

The PRIDE Seeds Sales Support Specialist role ensures a high level of service and support is provided to our dealers in designated geographies to relay critical supply information and maintain customer business files and databases. Position reports to PRIDE Seeds Sales Support Supervisor & Staff Accountant. Review and approve order status prior to shipping in coordination with production including changes, additions, and adjustments as required.

Generate shipping documents for distribution of orders. Communicate shipping information to dealers and direct customers as required.



Review and issue dealer program incentive payouts and dealer credits to account.

Coordinate account reconciliation information and data entry for assigned zones and direct accounts. Track and coordinate product allocations by zone for assigned zones and direct accounts. Order desk customer assistance as received and requested from dealers, direct accounts, and sales staff.

Communicate with dealers and customers about order changes, given product availability, and seed treatments. Coordinate customer database and mailing lists for assigned areas including updates and purges. Coordinate special requests including non‑GMO letters for customers.

Maintain dealer and direct customer files. Communicate directly with production team regarding load discrepancies such as seed size issues or inventory discrepancies respective to SSS dealers. Assist in payables by matching carrier invoices to trip sheets and coding by product.

Run statements and forward to accounts owing, on a monthly basis. Invoice and prepare carrier documents for freight shipments from Pain Court, such as trip sheets and shippers. Work directly with outside logistics provider on weekly shipping calendar, as designated.

Schedule shipments and work directly with third‑party carriers to secure freight, confirm pickup and delivery details, and resolve transportation issues Project a positive image of PRIDE Seeds and GDM, and act in accordance with the Company's Mission, Vision, and Core Values. Education/Experience Experience in customer service support or sales support.

Bilingual

French / English preferred. Knowledge of the seed industry an asset. Demonstrated ability to manage multiple priorities and projects simultaneously. Excellent team building skills. Proficient in the use of Microsoft Office (Word, Excel, PowerPoint). Ability to work required hours, including occasional overtime and weekends. Occasional travel required.

Role is a salaried position: 37.5 hours per week, with occasional Saturdays and overtime, paid as an annual salary. ~“Regular” schedule is 8:30 am to 4:30 pm Monday through Friday with one 30-minute unpaid break daily. #

📌 Sales Support Specialist/Customer Services (Chatham-Kent)
🏢 PRIDE Seeds
📍 Chatham-Kent