- Lead scrum ceremonies and facilitate planning, prioritization, and execution activities
- Support development and delivery of annual OKRs and quarterly delivery plans
- Align business priorities with team commitments
- Manage dependencies and remove impediments
- Enable teams to deliver against agreed objectives and timelines
- Maintain delivery plans and monitor progress against milestones
- Coordinate cross-team activities
- Provide status reporting on business and technology outcomes
- Identify, track, and manage risks, issues, dependencies, and constraints
- Facilitate resolution through collaboration, escalation, and mitigation planning
- Build relationships with business, technology, vendor, and executive stakeholders
- Manage expectations and facilitate alignment
- Ensure visibility into delivery progress, risks, decisions, and priorities
- Identify opportunities to improve team effectiveness, delivery practices, and operational processes
- Foster collaboration, transparency, and knowledge sharing
- Clarify team objectives and interdependencies
- Empower teams to own delivery outcomes
- Help teams adopt delivery best practices, facilitate agile events, remove impediments, coach team members, and build high-performing teams

Requirements

- Undergraduate Degree in Computer Science, Engineering, Commerce or Business Administration
- Minimum 7 years’ experience as a Scrum Master or Agile Project Manager




- Minimum 2 years’ experience working within a digital journey or digitalization project(s)
- Advanced knowledge of the software development lifecycle (SDLC)
- Advanced knowledge of Agile principles
- Advanced knowledge of DevOps
- Advanced knowledge of Scrum and Kanban Frameworks
- Ability to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents preferred)
- Must meet requisite government security screening requirements

Core Competencies

Demonstrates advanced knowledge of Agile principles, Scrum and Kanban frameworks, and the software development lifecycle (SDLC) while effectively leading teams to achieve delivery objectives and improve operational processes.

Highest-signal resume keywords

- Scrum Master Experience
- Agile Project Management
- Software Development Lifecycle (SDLC)
- DevOps Knowledge
- Digitalization Project Experience

ATS Optimization Keywords

Hard Skills

- Agile Principles
- Scrum Framework
- Kanban Framework
- Risk Management
- Dependency Management
- Delivery Planning
- Status Reporting
- Impediment Removal
- Team Empowerment
- Collaboration Facilitation

Soft Skills

- Relationship Building
- Expectation Management
- Facilitation
- Coaching
- Knowledge Sharing

Industry Keywords

- OKRs
- Digital Journey
- Cross-Team Coordination
- Operational Processes
- Government Security Screening

📌 Scrum Master, Insurance & Digital Channels (Ottawa)
🏢 Jobtailor
📍 Ottawa