Funday is a full service agency made up of people who are friendly and hardworking in equal measure. You know, that sweet spot between where pretty and performance meet and where insight and imagination produce the entirely unexpected?

Senior Engagement Manager

We are looking for an experienced account manager who is also skilled in project management; this role is a hybrid, and we need someone who has a diverse skill set that bridges the project and account worlds. One minute you’ll discuss the details of a project’s deliverables with the creative team and the next, you’ll be talking budgets with your client. These roles aren’t always combined, but when they are, it’s pretty fun.

You will be expected to run your own account(s), and work with team members at all levels. You’ll always be working with a team who has a passion for great work, including creatives, strategists, and technologists who will help you push the work forward.

You’ll work remotely from Toronto, Ontario.

Account Management Responsibilities - A strong account manager takes the time to understand the client and their business and can even anticipate their needs. Act as the primary contact for projects between the client, team, and vendors

Understand and anticipate clients’ short and long-term goals, as well as their competition

Manage issues in a professional and timely manner, finding solutions and consensus among all parties

Project Management Responsibilities - A robust project manager takes the time to understand what it is the client needs so they can take that information back to the team and communicate it in a way that they can easily get to creating the magic. Ensure everything is in place to run and execute a project on time and within budget

Translate the clients’ needs into a language the team understands to get the work done

Conduct thorough scoping, planning, costing,



and timing of projects

Manage development priorities and timelines

Manage creative activities and client reviews

Communicate project status/risks to stakeholders

Identify, document, and communicate issues and changes that may affect the project

Minimum 4-5 years recent experience in a marketing/advertising agency environment required, 5 - 7 years preferred

6 - 8 years in an account management or project management role with at least 3 years experience in a hybrid accounts and project management role

Proven ability to move between the accounts and project worlds

Proven ability to grow client accounts

Experience working in an inter-agency setting is an asset

Adept at managing multiple clients and projects with heavily matrixed teams

Experience managing projects through the entire lifecycle, from planning to execution

Attention to detail and strong organizational and people management skills

Experience with project management and issue tracking tools

Experience with budgeting and resource management

Experience managing project teams including deliverables, timelines, and internal prioritization

Experience managing all aspects of conversations with clients, including project intake, briefing, longer term planning, and challenging conversations

Experience mentoring or managing junior team members

If you live in Canada, are able to work here, and you are in Toronto, Ontario - please apply! Otherwise, we’re sorry, we’re not currently hiring for this role outside of that area.

This posting is for an existing vacancy we are looking to fill immediately and not a prospective future role (i.e. we’re saying this isn’t a ghost job).

We believe in respect, inclusivity, kindness, equity, and equality. Apart from loving terrible fun puns, we’re also 100% remote, and that might not appeal to everyone – but if you value flexibility, it’s perfect.

📌 Senior Account & Project Manager (Advertising Agency) (Toronto)
🏢 Funday
📍 Toronto