Senior Application Engineer, Workplace Technology

Remote Canada The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute software that enables people to enjoy the internet on their terms. The role is part of the IT Function within the broader Mozilla Infrastructure team.

The IT team supports ERP Services, Workplace services, Service-Desk and On-Prem DC Services across the organization aligned with the mission to build a safe & secure internet. As a Software (Application) Engineer in the newly formed Workplace technology team, you’ll help design, build, and maintain the systems and automations that power Mozilla’s workplace technologies - from collaboration and AI productivity tools to identity and access workflows. You’ll manage day-to-day administration, develop scripts and integrations, and contribute to projects that improve reliability, security, and user experience.

This role is hands-on and growth-oriented, offering opportunities to deepen your technical expertise while shaping how Mozillians work and collaborate. Design, build, and maintain scripts, APIs, and workflow automations that power key workplace systems - collaboration tools (Google Workspace, Slack, Zoom, Atlassian) and identity platforms (Okta). virtual assistants, workflow agents) that reduce manual work and improve user experience. Implement monitoring, logging and observability for automation and AI workflows; Contribute to the evolution of secure onboarding, off-boarding, and mover workflows across access, permissions and SaaS tools - with automation and protected agentic handoffs where appropriate.

Collaborate with IT, Security, and People teams to ensure identity, data, and compliance standards (SSO, DLP, classification) are deeply embedded through automation and script-driven guardrails.



Participate in pilot projects for new AI and productivity capabilities: integrate LLMs & agents, track usage/adoption metrics, build flows that assist users (e.g., Partner with senior engineers to modernize workplace systems through scalable architecture, API-first design, and intelligent agentic workflows. 4-6 years of experience in software engineering, systems integration or workplace technology development, with a focus on automation or scripting. Familiarity with SaaS platforms (Google Workspace, Slack, Zoom, Atlassian) and interest in agentic/AI workflows (LLMs, agents, prompt pipelines).

Experience or curiosity about CI/CD, workflow orchestration, and building self-service delivery models that leverage agents or automation. comfortable collaborating with non-technical partners and translating automation into tangible operational gains.

A growth mindset: you embrace learning new AI technologies, care about user experience, and seek to improve systems through intelligent workflows. Interest in building agentic flows (for example: bots that triage tickets, summarize documents, assist user tasks) and integrating them responsibly into workplace systems. Generous performance-based bonus plans to all eligible employees - we share in our success as one team Rich medical, dental, and vision coverage Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)



Country specific holidays plus a day off for your birthday One-time home office stipend Considerable paid parental leave Employee referral bonus program Other benefits (life/AD&D;, disability, EAP, etc.

- Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation s, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. LI-REMOTE 104,000 - $139,000 CAD $95,000 - $126,000 CAD #

📌 Senior Application Engineer, Workplace Technology (Edmonton)
🏢 Mozilla
📍 Edmonton