Join Kantar as a Senior Associate focused on Client Service in Toronto, where a hybrid work model is encouraged. This role blends research and analytics to enhance brand and Customer Experience initiatives. As part of Kantar’s Global Research Group, you will play a key role in driving insights across various projects that inform strategy and decision-making for clients.

Your analytical expertise will assist in delivering top-notch research while ensuring quality in all program executions. You will engage directly with clients, producing actionable recommendations based on robust analysis of data. Key Responsibilities:

- Lead research and analytics for brand performance projects
- Develop insights addressing client business needs




- Generate comprehensive reports that provide clear action items
- Ensure project timelines and quality through collaboration
- Execute customer experience measurement programmes

Requirements:

- 2-3 years of experience in market research
- Familiarity with Customer Experience methodologies preferred
- Solid analytical and detailed problem-solving skills
- Exceptional communication skills, both written and verbal
- Expertise in Microsoft Office and SPSS or similar

Utilize your research skills at Kantar, enhancing brand insights that inform business strategies in Toronto.

📌 Senior Associate for Customer Experience (Toronto)
🏢 Kantar Group
📍 Toronto