This is a 12 month fixed term employee contract. This posting reflects an existing vacancy. We’re seeking a Senior Campaign Operations Manager to support eBay’s Regulatory team. In this role, you will serve as the operational backbone for regulatory-focused campaigns across multiple markets. You’ll drive detailed planning, manage cross-functional coordination, and ensure campaigns are delivered on time, aligned, and fully approved across business units. Success in this role requires strong project management skills, executive-level communication, and the ability to work independently in a fast-moving, global environment. The ideal candidate is proactive, resourceful, highly organized, and comfortable navigating ambiguity while building relationships across teams. Campaign &

• Regulatory Initiative Planning Develop detailed project plans and timelines (in Google Sheets) for regulatory campaigns across multiple markets and quarters Collaborate with Program Leads, copywriters, agencies, Legal, Product, Trust, and other business units to define scope and realistic delivery timelines Plan and maintain forward-looking regulatory campaign calendars aligned to evolving legal requirements Proactively identify risks, gaps, and dependencies before they impact delivery Build strong working relationships across Legal, Product, Operations, Communications, and regional stakeholder groups Proactively drive projects forward by identifying required inputs, stakeholders, and approvals without requiring detailed direction Communicate clearly and professionally with senior stakeholders, providing context, recommendations, and status updates throughout the project lifecycle Content &

• Platform Operations Execute content updates and publishing across in a new content management platform for multiple languages. Maintain accuracy and quality control across content, communications,



and supporting documentation Serve as the central coordination point for internal stakeholders and external agencies Tradeshow &

• Event Project Management Develop detailed timelines for regulatory-related tradeshows and events Oversee proofreading and quality control of materials Manage production timelines for printed collateral Coordinate ordering of giveaways, swag, and event materials Create and deploy customer satisfaction surveys using internal tools Track, analyze, and report on survey results to identify trends and areas for improvement Monitor and analyze traffic to campaign-related websites and landing pages Provide clear reporting on campaign performance and engagement metrics Translate data into actionable insights to inform future regulatory campaign planning Presentation &

• Communication Ensure consistent, well-organized communication across global partners 8-10 years of experience in campaign management , marketing operations, communications, in a large corporate or matrixed environment ~ Experience using a Content Management system ~ Proven experience building structured project plans and managing complex, multi-stakeholder initiatives ~ Ability to manage multiple parallel projects across different markets and time zones ~ Strong English writing and proofreading skills. Additional languages would be a plus ~ A proactive, forward-thinking mindset — able to anticipate next steps, risks, and dependencies ~ Experience supporting regulatory, compliance, or public policy initiatives ~ Experience managing print production or event logistics ~ Ability to translate performance data (traffic, engagement, conversion metrics)



into actionable insights and ROI assessments. The anticipated annual salary range for this position is $85,000 – $120,000 CAD. A adaptable, hybrid working policy. ~ An excellent salary based on experience and equal pay policies. ~ Mental health support, and company sick pay scheme. ~15 days paid holiday annually (plus Public Holidays). ~ Refreshments are provided in the office all week. ~ Enhanced family friendly policies to support new parents. ~ Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. ~ Learning and Development, supporting your growth with continuous opportunities to learn and advance. ~ Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. ~ Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. DIVERSITY, EQUITY &

• INCLUSION We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Be part of our digital future

📌 Senior Campaign Operations Manager (Remote) (Toronto)
🏢 Dept Holding
📍 Toronto