On behalf of our public sector client, Affinity is seeking a Senior Digital Business Analyst & QA Consultant to support its Client Portal project. This person will bridge business and technology teams, translating stakeholder needs into explicit requirements and supporting the testing lifecycle through defect resolution and go-live readiness.

Business Analysis & Requirements Gather, analyze, document and validate business, functional, non-functional, data, integration, security, privacy, accessibility and operational requirements.

Translate business needs into requirements, user stories, acceptance criteria, business rules, use cases and system specifications.

Conduct gap analyses, feasibility studies and impact assessments.

Identify self-service opportunities while considering accessibility, digital literacy, language, privacy, security and usability.

Agile Delivery Work with the Product Owner, PM, developers, UX/UI, QA and business SMEs to develop and maintain the product backlog.

Create and refine epics, features, user stories, acceptance criteria and business rules.

Resolve requirements questions during development and validate delivered functionality.

QA & Testing Develop and execute test plans, test cases, scripts and scenarios.

Support system, integration, regression, load and UAT testing.

Analyze results, log defects and support defect triage, root-cause analysis, resolution and retesting.

Assist business testers with requirements clarification.

Maintain test evidence, UAT records and sign-off documentation.

Support implementation readiness, operational transition,



training and change-management activities.

Demonstrated experience as a Business Analyst on complex digital transformation, web portal, client self-service, case management or enterprise application initiatives.

Solid experience eliciting, analyzing, documenting, validating and tracing business and functional requirements.

Experience translating complex business processes into requirements, user stories, acceptance criteria and testable outcomes within an Agile/Scrum environment.

Solid business process analysis and modelling skills.

Experience facilitating workshops with business and technical stakeholders.

Experience supporting UX/UI design, user-centered digital services, testing, UAT, requirements validation and defect resolution.

Ability to manage competing needs and drive decisions in environments with complex business rules.

Microsoft Power Pages

Microsoft Dynamics 365 / Dynamics CRM

Microsoft Dataverse

Power BI

Azure / Azure DevOps

Identity & Access Management / Microsoft Entra External ID

Public sector, legal, healthcare, social services or other complex service-delivery experience

Dynamics 365 Customer Service certification

Agile/Scrum certification

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment is decided on the basis of qualifications, merit and business need.

📌 Senior Digital Business Analyst & QA Consultant (Vancouver)
🏢 Affinity
📍 Vancouver