Senior Director, Operations

Administration Location: Collingwood General & Marine Hospital Foundation Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with regular meetings outside of office. Occasional work from home flexibility.

The Senior

Director, Operations is a newly created position responsible for leading the operational excellence, financial oversight and governance support to enable the Foundation to achieve its top priorities, beginning with the transformational Tomorrow’s Hospital campaign.

The Senior

Director will lead projects that will help grow and shape the future of the Foundation as we undertake the largest fundraising campaign in South Georgian Bay’s history. With outstanding generalist knowledge, the Senior Director oversees financial management, office administration, donor services operations, governance support, and human resources. The role supports three Board committees and holds key relationships with hospital departments including Finance, People Services and Information Technology.

Reporting to the President & CEO and a member of the Foundation’s Senior Leadership Team, the Senior Director currently has one direct report. The projected start date is October/November 2026. Provide strategic leadership and oversight of all operational functions of the Foundation to support organizational growth.

Conduct financial reporting and analysis to inform strategic recommendations for senior leadership, committees and board. Develop, implement, and evaluate operational policies, procedures, and best practices. Establish and maintain appropriate internal controls and risk management processes.

Financial Management





Serve as the senior liaison between the Foundation and Hospital Finance department. Lead the development and monitoring of the Foundation's annual budget. Oversee gift processing, tax receipting, reconciliations, deposits, and financial administration procedures. Support annual audit activities and ensure timely completion of audit requirements and compliance with CRA regulations, accounting standards, and Foundation policies.

Database

Management & Office Operations Oversee all office administration functions and day-to-day operations. Provide oversight of the Foundation's donor database system, ensuring data integrity, confidentiality, security, and adherence to best practices. Support business continuity planning and organizational risk management activities.

Serve as the senior staff lead supporting board committees, including but not limited to: Coordinate follow-up and implementation of committee decisions and action items. Support policy development, governance best practices, and committee effectiveness. Serve as the Foundation's primary liaison with the Hospital's People Services department in supporting Foundation human resources functions.

Lead recruitment, onboarding, performance management, compensation administration, and employee relations processes. Ensure compliance with workplace legislation, organizational policies,



and health and safety requirements. Support employee learning, development, and succession planning initiatives.

Assist the President & CEO with workforce planning and organizational development activities. Post-secondary education in Business Administration, Public Administration, Non-profit Management, Finance, or a related field. Demonstrated experience managing budgets, financial processes, and operational systems.

Solid knowledge of CRM/database management systems. Advanced proficiency with Microsoft Office Suite, including Excel.

Bonus Points For

Experience in non-profit, hospital or healthcare administration. Knowledge of charitable sector regulations, donor stewardship standards, and fund administration principles an asset.

Experience with Raiser’s Edge CRM. Familiarity with South Georgian Bay communities.

Operational Excellence: Creates efficient systems, processes, and controls that support organizational success.

Financial Acumen: Strong understanding of budgeting, reporting, and financial controls. Identifies opportunities, mitigates risks, and implements solutions. Four weeks annual vacation to start Eligibility for performance bonus Defined benefit HOOPP pension plan Occasional work from home flexibility The Collingwood General & Marine Hospital Foundation is in the midst of an exciting $100+ million campaign to help build Tomorrow’s Hospital: a new, state-of-the-art facility designed to meet the growing healthcare needs of South Georgian Bay.

With community support at the heart of our mission, we inspire individuals, families, businesses, and organizations to realize this once in a lifetime vision.

📌 Senior Director, Operations - Foundation - Permanent Full-Time (2026-186) (Collingwood)
🏢 Collingwood General & Marine Hospital
📍 Collingwood