Senior Event Manager Customer Success In office Full time Planned is the AI Event Intelligence Platform. Enterprises use Planned to source, manage, and pay for their meetings and events, with AI doing the work that used to take entire teams and agencies. As our next Senior Event Manager, you’ll own the end-to-end delivery of complex corporate events for our largest enterprise clients (some of the most recognizable global logos).

This is a role for someone who has already run corporate events at scale and can operate with minimal oversight. You’ll set the standard for how events are delivered at Planned, and your judgment will shape how our clients experience the platform. Own a high volume of client events from intake through post-event reconciliation, serving as a senior industry expert Anticipate and resolve risk before it reaches the client: supplier fall-through, date changes, headcount swings,



permitting and compliance issues Serve as the bridge between client experience and product - surface friction patterns to Product and Engineering, and help improve the playbooks and templates the wider team runs on 5+ years managing corporate or enterprise events end to end, ideally including programs of 100+ attendees and budgets in the six figures ~ Sound commercial judgment: you weigh client experience against budget and margin, and you can explain the tradeoff ~ Organized under a heavy load - you can manage a high volume of complex events without dropping details, and you thrive in fast-paced environments ~ Ability to cover our west coast hours (~12pm-8pm) in order to serve our biggest SF-based client Culture of high performance, strong talent density and in-person collaboration Competitive base pay Health, dental, vision insurance Bus pass subsidy or indoor parking Stocked up snacks & lunches in office 2x per week Dog-friendly office Relocation support, if needed #

📌 Senior Events Manager - Diversity (Montreal)
🏢 Planned
📍 Montreal