Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Flexible

Multiple perks offered to support wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance): Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. Our AI Engineering Team is looking for a Senior IT Business Analyst to drive the delivery of AI and LLM products. In this pivotal role, you will bridge stakeholders, data scientists, and engineering teams by providing expert requirements management and rigorous release oversight in a fast-paced agile environment.

Own the end-to-end documentation lifecycle, including high-fidelity functional and non-functional requirements, global test strategies, and comprehensive case studies.

Deployment Orchestration: Coordinate complex software deployments across dev,



test, stage, and prod environments in close partnership with DevOps and engineering.

Readiness & Quality: Facilitate critical go/no-go checkpoints, ensuring all validation, security gating, and approvals are secured for high-quality, predictable rollouts. Post-Release Governance: Lead production verification, incident triage support, and "lessons learned" sessions to continuously iterate and improve the release lifecycle. Act as a high-level liaison across AI Engineering, DevOps, QA, and Product teams to ensure seamless end-to-end production rollouts.

Agile Leadership: Lead agile ceremonies, driving efficiency and clarity within the engineering team.

Technical Diplomacy: Collaborate with architects to navigate technical designs and security requirements, providing clear answers for complex gatings. At least 6 years of experience in IT as a Business Analyst, with a minimum of 2 years in a Senior BA or Product Owner role specifically within AI product development or highly mature agile environments. Strong foundational knowledge in AI, Data Science, and LLM applications.

A deep understanding of the technical aspects of design and development, with expert-level command of Jira,



Confluence, and Microsoft Teams. Bachelor's degree in software engineering, computer science, related field or any combination of equivalent education and experience. CBAP, CSPO, or CPOA certification is an asset.

Exceptional presentation and workshop facilitation skills, with the ability to translate complex technical concepts for non-technical stakeholders. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. No Canadian work experience required however must be eligible to work in Canada. #At Intact, our Value of respect is founded on seeing diversity as a strength.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).

A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

📌 Senior IT Business Analyst, AI Engineering Team (Toronto)
🏢 Intact Financial
📍 Toronto