Senior Microsoft 365 & Unified Communications Engineer (Surrey)

Senior Microsoft 365 & Unified Communications Engineer (Surrey)

06 Sep
|
Compugen
|
Surrey

06 Sep

Compugen

Surrey

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design.

We are a human-centered culture where we prioritize your well‑being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. Compugen is currently recruiting for a Senior Unified Communications Specialist role.

Flexibility to work full-time shifts, including weekends and evenings is required.

Exchange Online In depth knowledge of Exchange online admin portal and policies. This includes recovery of deleted mail and content searches. Management and Operational support for Online Connectors. Management and Support of Mailbox Hygiene (SPAM and other policy filters) part of Microsoft Defender.

Microsoft Defender

Management and Operational Support for Security Alerts for blocking access or allowing access for websites URLs, IPs Identities. Management and upkeep of threat policies with regards to anti-phishing, anti-spam, anti-malware, safe attachments and safe links and also rules for tenant allow/block lists, DKIM and other related rules. Co-ordinating with Cyber and Network Team as relates to the above.

Management and Operational support of all Mobile Devices registered and enrolled with Customer setting. Management and Operational support of Conditional Access Policies, Compliance Policies and Configuration Profiles related to iOS and Android Devices. Management and Support of all Applications in Microsoft Endpoint Manager and creation and monitoring of application protection policies and application configuration policies.





Management and Operational Support of Exchange Virtual Server’s and DAG (Database Availability Group). Management and Upkeep of safe sender list on Exchange server in connection to email hygiene. Management and upkeep of email address policies, receive connectors related to business app exchange relay and send connectors.

And regarding connectors support for email for billing application. Management and Upkeep of current UM dial plans, with regards to auto attendants. Management and Monitoring of Physical PRI circuits in communications room.

Management and Operational Support of Virtual Skype for Business 2019 environment, including 3 Front End Servers, 2 Database Servers and one Edge Server, including monthly OS patching of servers and quarterly CU updates as dictates from Microsoft. Management and Support of SFB dial plans, voice policies, voice routes and PSTN usages and truck configurations and the SFB 2019 topology configurations settings. Support and upkeep of all Gas DID number ranges and Teams Voice inter-truck ranges.

Management and Support of response groups and other SFB policies. Review and monitoring of Skype call quality. Management and Operational Support of Virtual Skype for Business 2015 environment in Willingdon Park and Price George Contact Centre’s, including monthly OS patching of servers and quarterly CU updates as dictates from Microsoft.

Creation and Management of call queues and team’s auto attendants with Marie Lyons. Management of SIP trunk connections to Glenmore Site and LNG Mt Hayes.



OneDrive & Office 365 Management of OneDrive settings and config through SharePoint Online portal.

Creation and Maintenance of DLP policies and eDiscovery requests and retention policies with coordination with Electric team. A Computer Science degree or equivalent in real-world experience. A superior knowledge of Microsoft Azure, O365, InTune and cloud computing.

Solid understanding of Exchange online and hybrid setup. A superior understanding of Windows 10 and Windows Server 2016, 2019, 2022 and to be able to analyze and troubleshoot complex problems. In depth understanding of local and Azure Active Directory infrastructure, DNS, DHCP, clustering services, Windows security, deployment services, DFS and other Microsoft infrastructure services.

SRM experience is an asset. Excellent technical design and documentation skills and be able to mentor other team members and help with the design and build of various solutions. Exchange 2016/Online, Intune, collaboration tools, PowerShell scripting, SMTP, Active Directory hands‑on architecture/design, implementation experience, and expert‑level knowledge of Microsoft technologies (Exchange 2016/Online, Active Directory, DNS), mobile technologies (VMWare Workspace One, Intune, etc.), scripting (PowerShell, automation), and agile methodologies.

Exposure to other infrastructure areas including Active Directory, VMware, NAS storage, backup & recovery, SQL Server, and more. Strong expertise and troubleshooting experience with SMTP, TCP/IP, DNS, and some level of experience with network troubleshooting.

Certification in MS technologies, ITIL and IT Project Management desired.

Equity Statement At

Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities.

📌 Senior Microsoft 365 & Unified Communications Engineer (Surrey)
🏢 Compugen
📍 Surrey

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