At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games.

Senior Live Operations

Specialist will be involved with the planning, design, execution, analysis, and iteration of live features, offers, and events that engage and excite players. This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio. Collaborate with internal and external teams to improve and refine your designs based on technical and other constraints.

Develop plans to assess and mitigate the impacts of new designs/changes to the live game. Make suggestions and plans to improve in-game content and pricing, supported by market research and quantitative/qualitative data. Design, build, and optimize offers and promotions to help achieve monthly goals and target product metrics, focusing on conversion and revenue-related KPIs.

Understand the complexities of resolving emergent issues with player accounts and in-game content, as well as determining methods of mitigating future occurrences. Play various mobile and F2P games to become an industry expert on monetization design. Post-secondary degree in related field.

Previous work experience with free-to-play games.

Understanding of game design concepts/principles and the ability to communicate them.

Strong knowledge of Excel/Google Sheets and the ability to use it effectively as adesign/balancing tool.





Passion for figuring out how game economies and monetization strategies work and change.

We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more.

Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.

Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.

RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.

We provide a flexible, monthly cash allowance to help cover the costs of transit, parking, or even personal logistics like childcare and pet care.

PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.

Employee and Family Assistance Program: t his program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.





Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.

Whether it’s summers on the rooftop patio in Downtown Vancouver, or watching the fireworks in Montreal’s South Shore - we want our people to feel like their time spent in office is worthwhile!

Some teams even band together for group volunteer days off-site! Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world. Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Kabam is a wholly-owned subsidiary of Netmarble Games. Kabam is an Equal Employment Prospect employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances.

📌 Senior Operations Specialist (Remote) (Vancouver)
🏢 Socket.dev
📍 Vancouver