Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Adaptable work arrangements and a hybrid work model Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to win as a team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We’re looking for a Senior Product Designer to join our product and design team! As a Senior ProductDesigner, you play a mission-critical role in conceiving and evolving our digital ecosystem.

You’ll be part of the Enterprise AI team, that’s responsible for designing responsible human-AI experiences, for the Claims portfolio. You will help define opportunities, influence product strategy, and design end-to-end human-AI experiences that integrate AI capabilities into products, workflows, and business processes. Leverage user insights, business objectives, operational realities, and data to design human-centered AI experiences that drive meaningful, measurable outcomes.

Lead discovery initiatives to identify opportunities, frame problems, validate assumptions, and align stakeholders before solution development begins. Design intuitive,



effective, and visually compelling experiences that support user needs and business objectives. Contribute to strategic planning and roadmap definition alongside the product and multidisciplinary agile teams.

Partner with a multi-disciplinary team (product managers, data scientists, engineers, operations) to deliver end-to-end solutions from conception until launch, and iteration. Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community. Give and solicit feedback from other designers and collaborators in order to continually raise our bar for quality.

Contribute to the broader design community. Elevate the team’s AI design practices, methodologies, and processes, while being an advocate for user-centered, data-driven design. 5+ years of experience designing and delivering digital products with a demonstrated track record of business and user impact. ~ Capacity to understand business needs and translate them into design requirements. ~ Experience solving complex problems and leading design initiatives.

Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement. ~ Ability to navigate ambiguity, frame problems, and contribute to multiple initiatives concurrently. ~ Expertise in usability and user-centered design practices, with visual design experience. Mastery of design tools (e.g.

Experience with UX research tools an asset. ~ Experience in producing customer journey maps, process flows, content inventories,



wireframes, prototypes, and polished interface design files. ~ Strong facilitation and stakeholder management skills, with the ability to align cross-functional teams and influence decisions through design. Creative, analytical, curious. Deeply passionate about design quality and craft.

Experience designing AI-powered products, copilots, recommendation systems, automation workflows, or agentic experiences. Understanding of generative AI, machine learning concepts, and their implications on product and experience design.

Experience designing enterprise software, operational tools, or workflow-intensive applications.

Experience measuring product outcomes through experimentation, analytics, A/B testing, and continuous optimization. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. No Canadian work experience required however must be eligible to work in Canada.

At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. #

📌 Senior Product Designer - Enterprise AI (Montreal)
🏢 Intact Financial
📍 Montreal