We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey.

Conversational

Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent.

Quality: conversations that feel authentic and on-brand.

Experience: effortless shopping from chat to checkout. Re-engagement: personal, 1-1 dialogue instead of noisy marketing. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

We're hiring an SEO & AEO Strategist who thinks beyond editorial output and treats content as a system. In the age of AI, this role is about how content is structured, discovered, and surfaced — across both traditional search and AI-driven answer engines. You'll design and scale machine-readable, high-performing content optimized for Google as well as AI platforms like ChatGPT and Perplexity.

You should have a strong point of view on SEO, AEO, and emerging AI workflows, with hands-on experience in tools like AirOps and Profound. Turning content into a scalable, structured system instead of one-off assets Ensuring content is indexable, retrievable, and quotable by AI systems Structure content for featured snippets, knowledge panels, and AI summaries Develop entity-based SEO and semantic search strategies Implement and refine structured data (FAQ, HowTo, Product, etc.) (2) SEO Own and execute on-page, off-page,



and technical SEO strategies Operate programmatic SEO at scale across comparison and integration pages Build internal linking automation and optimize site architecture Partner with engineering on Core Web Vitals, indexing, and technical improvements 3) Content Strategy Partner with content and product marketing to build high-performing, intent-driven content Optimize existing content for both ranking and AI answer inclusion Define guidelines for AI-friendly, citation-worthy content (Run experiments on content formats, schema, and AI visibility tactics AEO pipeline, mention rate, Share of Voice, prompt sentiment, citation rate, page-AEO score, and $ pipeline 3–6+ years in SEO, organic growth, or search marketing ~ Able to walk through an SEO/AEO project end-to-end and its revenue impact ~ Solid technical SEO fundamentals: crawlability, indexing, schema, site performance ~ Builder mentality — data-oriented, revenue-focused, and collaborative across content, product, and engineering Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy. #

📌 SEO Strategist - Content (Toronto)
🏢 Gorgias
📍 Toronto