Elevate customer satisfaction at Birchwood as a Service Consultant, facilitating seamless communication between clients and service operations while managing appointments and repairs. Reporting directly to the Service Manager, you will play a vital role in ensuring all customers receive top-tier service after their vehicle purchase. With industry-leading software, you’ll interact with customers with varying technical backgrounds.

This role requires strong relationship-building skills and a detail-oriented approach to managing all relevant paperwork and customer needs. Key Responsibilities:

- Schedule repairs and services efficiently
- Use technology to communicate with customers
- Ensure completion of invoicing and work orders
- Build rapport with clients and enhance satisfaction
- Collaborate with team members to support goals

Requirements:

- Prior experience in a service consultant role preferred
- High attention to detail and organizing skills
- Strong commitment to customer experience
- Previous automotive service experience is an asset
- Explicit Class 5 driver's license needed

Leverage your customer service abilities at Birchwood as you support our clients post-purchase.

📌 Service Consultant at Birchwood (Winnipeg)
🏢 Birchwood Hyundai
📍 Winnipeg