Do you want to support Jobberino's to do their best work? We’re looking for a People Business Partnerto be part of our People department. Jobber exists to help people in small businesses be successful.

We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The People team builds the environment where Jobberinos do their best work: how people are hired, onboarded, grown, paid, and supported when life gets complicated. You are closely embedded in the business and find out quickly when something worked. AI is how we cover both, and we are rebuilding the way this team works around it rather than running it as a side project.

Reporting to the Senior Manager, People, the People Business Partner is an intermediate level role embedded in a business unit, and the person leaders go to when they need both practical and strategic support. You will partner directly with the senior leaders and executives who run your group, bringing them a recommendation rather than a question. You will spend time coaching managers who are leading people for the first time, becoming their essential partner as they learn, and you will also spend real time on leave administration, performance documentation, and employee relations case management.

Structures will change, manager expectations will shift,



and AI will change what a team can do. With your strong business knowledge, you will bring forward your viewpoint to influence the department's health and success.

The People Business Partner will: Know your group's strategy, structure, and drivers well enough to build a people agenda that gets ahead of capability, engagement, retention, and succession risk. Advise managers and senior leaders across performance, development, compensation, team structure, and change.

Run performance management end to end: expectations, documentation standards, improvement plans, and the difficult conversations and exits that follow.

Own the employee lifecycle for your group: leaves, accommodations, return to work, internal moves, and exits, including the administration and coordination with managers, payroll, and providers that keeps it accurate and humane. Manage employee relations independently, including ambiguous and legally sensitive cases, with a firm grip on employment legislation and clear escalation when it is warranted. Assess structures, spans of control, and decision rights when performance or growth raises structural questions.

Identify a people problem from a design problem, and support leaders through the changes that follow. Track leading indicators across engagement, performance, and retention, run your group's listening cycles, and turn results into action plans leaders commit to. Delegate research and drafting to agents so your time goes to judgment, analyze your group's data to arrive at leadership conversations with a point of view, and pressure test your recommendations before you take them forward.

Partner with Talent Development, Total Rewards, and Talent Attraction so your group gets one answer, not three. A proven track record of advising and influencing senior leaders and executives,



including the ones who needed persuading and who did not arrive with the problem framed. Performance management and employee relations experience you can speak to specifically, including the cases that did not go the way you planned.

Experience running performance and compensation cycles end to end for a multi‑team group, not supporting someone else’s. A working understanding of employment legislation and how it applies to our business. Comfort with the administrative side.

You can prepare a brief for leadership and deliver content at a department All Hands. We design our compensation to reflect each current hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long‑term impact, with fully established hires typically starting around the midpoint.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development. To support this, the role is open to candidates based in one of our hub cities: A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

To work with a group of people who are humble, supportive, and give a sh*t about our customers. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. Job by job, we’re transforming the way service is delivered.

Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win! #

📌 Services Business Partner (Edmonton)
🏢 Jobber
📍 Edmonton