Vacancy Status: New Replacement Position Position Type: Full-Time The Community Store Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in the day-to-day running of the Donated Goods retail store.

The Shift

Supervisor takes an “on the floor” approach to management, working alongside hourly team members to lead, coach and support the team while contributing to the processing of donations.

Shift

Supervisors must be prepared and capable of handling a variety of situations that may arise; when the Manager or Assistant Manager is not present, the Shift Supervisor is considered the acting Manager. If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill!

Goodwill

Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Goodwill

Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported. To strengthen people and communities through the power of work. Everyone working and thriving in inclusive, sustainable communities. Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs Treating every person with respect and humanity.

Compassion:



Leading with empathy, care and understanding.

Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).

Registered Pension

Plan chance for various roles. Employee discount at retail locations.

Exciting career training and coaching: ~ Equitable access to skills training & coaching, scholarships, and educational credentials. Personal and professional development support with Life Coach & Employee Assistance Program. Work-life balance (we provide flexibility in scheduling your shifts) Building a workforce which reflects the diversity of the communities in which we live.

Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership. Accredited through CARF International. Ensure 100% donor satisfaction and World Class customer service expectations are met.

Models the Customer Care Cycle (I Care) consistently in all interactions and mentors their team in the practice. Monitor and manage the flow of donations in accordance with standard procedures, Guiding Principles and River System business model and ensure standard procedures are followed by all team members. Assist the Manager or Assistant Manager in the day to day operations of the store.





Monitor team member behaviour and activity and assist with managing team performance and expectations. Assist the Community Store Manager in complying with all organizational image, security and safety practices according to policies and procedures.

Ensure

Safety standards are maintained through employee training, inspections, reports and continuous observation. Ensure statistical counts (e.g.: donor counts, apparel hung, rotation count, etc.) Complete cash register readings, cash reports, daily deposits, paid outs and WESA reports. Support the Goodwill mission though assessments, training and community partnerships.

Responsible for ensuring the delivery of world class customer service to all customers, internal and external. For decisions above this authority level, the Community Store Shift Supervisor must refer to their Community Store Manager. Exceptional listening skills and high emotional intelligence, respecting differences between various ethnic groups and gender in the workplace. ~ Flexibility: able to work at various times, including days, evenings, and weekends. ~ Team building. ~ Change management. ~ Coaching, developing people. ~ Concern for order and quality. ~ Post-secondary education an asset. ~Health and safety experience an asset. ~ Store Manager We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We will be happy to work with applicants requesting accommodation at any stage of the hiring process. We use automated AI resume screening tools to help assess applications.

📌 Shift Supervisor Fleet Management (Oakville)
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📍 Oakville