1 day ago Be among the first 25 applicants Direct message the job poster from VIBRANT Marketing VIBRANT is a leading North American commercial marketing firm. We bring success to our clients by providing creative ideas, savvy marketing, and sales solutions capabilities. For leading brands, start-ups, or challengers we help accelerate and/or energize their commercial effort.

VIBRANT Studios is our new immersive division, dedicated to connecting stories with audiences through the infinite power of immersive experiences. To help support our experiences, we are seeking a dynamic and experienced Site Manager to join our team. You will oversee guest flow, manage high-volume traffic, and lead staff by example to maintain a welcoming and engaging atmosphere.

With a keen eye for merchandising and retail management, you will contribute to the success of our establishment by ensuring smooth daily operations and delivering outstanding customer service. Manage staff, schedules, and payroll while fostering a positive team culture. Ensure the facility is clean, protected, and comfortable at all times.

Serve as the primary contact for tour-related communications and guest inquiries. Train and oversee service staff to uphold brand standards and deliver excellent customer service. Oversee and manage merchandise presentation,



inventory, and sales.

Prepare and deliver high-level sales and operations reports, providing key insights and performance metrics to support strategic decision-making for the team. Manage tracking systems to maintain optimal stock levels. Maintain dressing rooms, costumes, and support artistic direction on tour.

Proven experience in a site/retail management role, with at least 4-6 years' experience in guest-facing environments. Strong leadership skills with a focus on team development and exceptional customer service.

Experience managing high-volume guest traffic and optimizing operational efficiency. Demonstrated ability to oversee merchandise inventory and implement effective tracking systems. Strong organizational skills and attention to detail in managing inventory and facility maintenance.

Experience in handling payroll support and managing staff schedules. Proven ability to manage VIP and media relations in a hospitality or experiential setting. Knowledge of costume maintenance and presentation is an asset. We are committed to creating an equitable and inclusive community where we are our best.

Contract

Management, Customer Service, and Strategy/Planning

📌 Site Supervisor - Distribution Center (Mississauga)
🏢 VIBRANT Marketing
📍 Mississauga