Take on a key role as an IT Field Support Technician, leveraging your hands-on experience with Windows and Mac systems. Focus on prioritizing tasks while providing stellar customer service in a retail setting. This role demands 3-5+ years of technical support expertise, particularly in troubleshooting and training.

Strong familiarity with Microsoft Office suite and third-party applications like Adobe will enhance your effectiveness. Your initiative and communication skills will be essential in driving team performance and maintaining operational excellence. Key Responsibilities:

- Manage on-site technical support for users
- Train new hires on IT systems and protocols
- Troubleshoot issues across various platforms
- Ensure effective use of Microsoft Office 365
- Engage with third-party applications as needed

Requirements:

- 3-5+ years of field support technician experience
- Proficient in Windows and Mac environments
- Strong understanding of Office and Azure AD
- Excellent problem-solving and communication skills
- Ability to prioritize tasks effectively

Shape the technological landscape of a retail team by utilizing your support skills and technical experience.

📌 Skilled IT Field Technician for Dynamic Retail Environment (Toronto)
🏢 Insight Global
📍 Toronto