Special Events Assistant Manager (Tofino)

Special Events Assistant Manager (Tofino)

06 Sep
|
Relais u0026 Châteaux
|
Tofino

06 Sep

Relais u0026 Châteaux

Tofino

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. Together we deliver the highest service standards in an engaging and supportive work environment. Join our Special Events Team as the Assistant Special Events Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The Assistant Special Events

Manager is responsible for assisting the Special Events Manager with all daily functions of the Special Events Department. Together with the Special Events Manager, be the primary contacts responsible for managing the itineraries of in-house groups, departmental administration, and all aspects of special events including inventory, set-up, service, and tear-down. As an Assistant Special Events Manager, you will: Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.

Excel in planning and executing a variety of events, including weddings and elopements, ensuring that each event is meticulously tailored to meet the unique needs and desires of our clients. Lead by example and be a pro-active member of the Food & Beverage Leadership Team.



Support and assist the Special Events Manager as they are responsible and accountable for the actions of all Special Events Team Members.

Work as a hands‑on Manager, assisting the team as they strive to meet or exceed guests’ expectations. In the absence of the Special Events Manager, be the contact person for all guests or team members who may be requiring immediate assistance from the Special Events Department, and/or follow up with guest concerns as necessary, while on duty. Participate in all Human Resource functions within the Special Events Department, as directed by the Special Events Manager.

Contribute and assist in creating a positive atmosphere for learning & development for the Special Events Team Members. Assist in creating, implementing, monitoring and continually improving systems designed to organize and control the efficient flow of guests, team members & supplies through the Special Events Department. Be responsible for the overall cleanliness and physical condition of the Special Events Departmental and storage areas while on duty.





Assist in the completion of all assigned administrative responsibilities required to maintain the smooth operation of the Special Events Department. Be familiar with the position descriptions for the Special Events Manager, and in their absence complete their duties, when appropriate.

The Wickaninnish

Inn is committed to the principles of equality and diversity in the workplace. Exemplary guest service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees and managers. The ability and desire to lead a world‑class Special Events team.

Previous

Food and Beverage experience is required.

Previous

Banquet or Catering experience is required Excellent organizational skills, attention to detail, ability to multi‑task in a stressful environment, and creative problem‑solving skills are necessary. A strong understanding of standard operating financial statements, as well as the budgeting process, scheduling, and effective cost management. Working knowledge of Silverware, Maestro, Res Diary, Dayforce, Microsoft Word and Excel and File Maker Pro are assets.

They will have the flexibility to work a wide-ranging schedule, including weekends and holidays. A current Serving It Right certificate and FoodSafe certificate. A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.

The ability to meet the physical demands of the position, including regular physical activity and heavy lifting.

📌 Special Events Assistant Manager (Tofino)
🏢 Relais u0026 Châteaux
📍 Tofino

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