The Specialist, Designated Beauty Advisor builds deep, long-lasting relationships with clients to drive personal and brand sales performance. They deliver exceptional service and product expertise on the sales floor, support merchandising and event execution, and work closely with store management and vendors. This commission-eligible role requires a adaptable schedule including nights, weekends, and holidays.
Responsibilities
- Consistently deliver extraordinary customer service and sales experiences
- Achieve and exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and ongoing outreach
- Share expert product knowledge and attend all product and vendor training sessions
- Support floor recovery, visual merchandising, price changes,
and event execution
- Communicate regularly with clients regarding events, requests, and after-sales follow-up
- Resolve customer service issues and partner with selling management as needed
Requirements
- High school diploma
- Minimum of 2 years' experience in a commission-based sales environment
- Prior luxury retail product specialist experience preferred
- Proven ability to exceed sales targets
- Fully bilingual in French and English
- Able to work a versatile schedule including nights, weekends, and holidays
- Highly collaborative with strong interpersonal and multi-tasking skills