In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000 employees, we are trusted by industry leaders worldwide to deliver pioneering solutions and drive technical excellence. With offices in Montreal and Toronto, we combine global expertise with local insight to accelerate innovation across Canada.

At ALTEN CANADA , our consultants thrive on solving complex, highly technical challenges across diverse industries. Automotive, Rail and Transportation to Information Systems and Telecommunications, our unwavering commitment to excellence shaping the future of technology and industry.

Context of the project: This role is to support the routine site operations - not attached to a specific project. This consultant will help keep the computer systems that run the factory’s machines working safely, smoothly, and securely. In a regulated manufacturing setting (like a pharmaceutical plant), many machines and computers are connected so they can share data and track production.

The Operational

Technology (OT) Specialist makes sure those connections are reliable, protected from cyber threats, and follows strict quality and safety rules. Set up and maintain connections between the machines in office and company computer systems so they can share information safely. Troubleshoot problems when machines or systems stop communicating properly - for example, figuring out if it’s a cable, a switch, or a software issue.

Work with other teams like IT, automation engineers, and quality control to make sure changes are properly reviewed, tested, and documented. Help protect the systems on-site from hackers or accidental data leaks by following cybersecurity best practices. 5+ years working with control systems or factory-floor technology (preferably pharma, but open to any GMP environment). II) Technical / architecture skills: IT/OT manufacturing systems experience,



including equipment connectivity, industrial data integration, and vendor interface coordination.

ISA-95 design understanding across equipment, control systems, MES, lab systems, and enterprise layers. OT network segmentation experience, including VLANs, firewall rules, traffic-flow analysis, and controlled shop-floor / lab / enterprise connectivity. Working awareness of Windows Server, VMware, SQL Server, Veeam backup/recovery, monitoring, and operational support handoff.

Ability to review technical requirements and vendor design documents for IT/OT, GxP, data integrity, supportability, and long-term maintainability. Technical requirement gathering with site SMEs, vendors, and platform teams. Workstream planning, milestone tracking, RAID management, and concise status reporting.

Strong documentation discipline for validation, turnover, support readiness, and maintainability.

Tools / software / methodology / certification: IV) Nice-to-haves / Assets: Basic understanding of PLC/HMI/SCADA operations (no advanced programming required). Problem-solver who is trying to find a solution before asking for help Great communication as they will be helping people onsite resolving connectivity issues and coordinate with global IT teams and onsite automation teams. We are deeply committed to investing in our people by offering meaningful experiences and supporting continuous learning, growth, and career development Collective insurance and group retirement savings plans ~4 weeks of vacation starting from year one ~ Corporate discounts and team-building activities At ALTEN Canada , your skills are celebrated, your ambitions supported, and your growth continuously nurtured.

ALTEN CANADA is committed to promoting diversity, equity, and inclusion. Alten uses artificial intelligence tools to support certain administrative aspects of the recruitment process, such as interview note-taking and résumé formatting. This job posting is used to build a talent pipeline for recurring opportunities that Alten may have with its clients and may not correspond to an immediate vacancy. #

📌 Spécialiste IT | IT Specialist (Whitby)
🏢 Alten Canada
📍 Whitby