Are you passionate about providing top‑notch technical support and problem‑solving within the production print setting? We’re searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. Customer‑centric.

Perform on‑site maintenance and repairs for production print equipment. ~ Diagnose and resolve technical issues promptly to minimize production downtime. ~ Conduct regular inspections and implement preventive maintenance procedures. ~ Install, configure, and calibrate production print machinery for optimal performance. ~ Collaborate closely with clients, delivering outstanding customer service and support. ~ On‑site service of MFPs. ~ Responsible to learn new technologies, maintain accurate records and assist other team members as required. ~10% – Lead referrals, assists with customer assessments and solution design. ~90% – Break‑fix and customer support. ~ Seeks opportunities to improve territory parts budget and inventory control. ~ Demonstrated experience in servicing and repairing production print machinery. Proficient in mechanical and electrical troubleshooting within a production print environment. Familiarity with a variety of production print technologies and systems.

Exceptional communication skills and a solid customer‑service orientation.

Network Skills

Install and troubleshooting of basic printing and scanning solutions. Microsoft OS peer‑to‑peer and client side of server environments. Familiar with printing from common business apps. Excellent working knowledge and certification of production systems.

Working knowledge of calibration, and RIP configurations. 10% – based on technical expertise. pre/Post Consulting Ability ~ Must be positive, outgoing, self‑motivated and committed to building and maintaining strong customer relations. Travelling within Canada. Candidate must provide & maintain valid travel documents at own expense.





Training may require after‑hours travel and stay‑overs including weekends. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. Through its ongoing work, the company is fortunate to be continuously recognized for its products and services. named a finalist in the IT Software Category by The World Technology Awards; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys and presented with Keypoint Intelligence’s BLI 2021 A3 Line of The Year and BLI 2021‑2023 Most Colour Consistent A3 Brand Awards for its bizhub i‑Series.

For more information, please visit Konica Minolta online and follow its accounts on LinkedIn, YouTube, Facebook, Twitter (@KonicaMinoltaCA), and Instagram! Solutions d’affaires Konica Minolta (Canada) Ltée transforme et révolutionne les bureaux pour créer une véritable connectivité grâce aux solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale.

Par ses efforts soutenus, l’entreprise a la chance d’être continuellement reconnue pour la qualité de ses produits et services. a été reconnue par Brand Keys comme la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions; et a reçu les prix BLI « A3 Line of the Year » 2021 et « Most Colour Consistent A3 Brand » 2021‑2023 de Keypoint Intelligence pour sa gamme bizhub i‑Series. Pour en savoir plus, rendez‑vous sur le site de Konica Minolta et suivez l’entreprise sur LinkedIn, YouTube, Facebook, Twitter (@KonicaMinoltaCA), et Instagram!

📌 (sr) Field Service Technician (Production Print) - (Burnaby)
🏢 Konica Minolta Business Solutions Canada
📍 Burnaby