Join Our Team as a Production Print Field Service Technician! Are you passionate about providing top‑notch technical support and problem‑solving within the production print workplace? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team.

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Équipe en Tant que Technicien de Service sur le Terrain pour l'Impression de Production ! Êtes‑vous passionné par le soutien technique de premier ordre et la résolution de problèmes dans l'environnement d'impression de production ? Nous recherchons un technicien de service sur le terrain spécialisé dans l'impression de production pour devenir un élément essentiel de notre équipe innovante. Perform on‑site maintenance and repairs for production print equipment. ~ Diagnose and resolve technical issues promptly to minimize production downtime. ~ Conduct regular inspections and implement preventive maintenance procedures. ~ Install, configure, and calibrate production print machinery for optimal performance. ~ Collaborate closely with clients, delivering outstanding customer service and support. ~ Provide on‑site service of MFPs. ~ Learn new technologies, maintain accurate records, and assist other team members as required. ~10% – Lead referrals, assist with customer assessments and solution design. ~90% – Break‑fix and customer support. ~ Seek opportunities to improve territory parts budget and inventory control. ~ Demonstrated experience in servicing and repairing production print machinery.

Proficient in mechanical and electrical troubleshooting within a production print environment.



Familiarity with a variety of production print technologies and systems. Exceptional communication skills and a strong customer service orientation.

Network skills: install and troubleshoot basic printing and scanning solutions; Microsoft OS peer‑to‑peer and client‑side server environments; familiarity with printing from common business apps.

Product knowledge: excellent working knowledge and certification of production systems.

Color skills: working knowledge of calibration and RIP configurations. 10% of time based on technical expertise.

Pre/Post consulting ability: moderate. Must be positive, outgoing, self‑motivated and committed to building and maintaining strong customer relations. Travelling within Canada – candidate must provide and maintain valid travel documents at own expense.

Training may require after‑hours travel and stays including weekends. Opportunity to work with cutting‑edge production print technology. Continuous learning and growth opportunities. With a strong focus on digital transformation and managed print services, we provide advanced production print technology and support to customers across North America.

Our company is recognized for excellence, customer loyalty, and innovation. We consider all qualified applicants for employment without regard to race, colour, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage, or citizenship status, marital status or partnership status, genetic information, veteran status, or any other characteristic protected under applicable law.

📌 (sr) Field Service Technician- Production Print/Technicien sur la route- Spécialiste en Product[...] (Montreal)
🏢 Konica Minolta Business Solutions Canada
📍 Montreal