Title: Sr Manager, FX Application Support (Capital Markets Technology) Global Banking and Markets Engineering supports Scotiabank’s FX and Capital Markets businesses. The FX Application Support function is responsible for ensuring stability, resilience, and continuous improvement of critical trading and post‑trade platforms operating in a global environment.

The Senior Manager Application

Support FX Technology is accountable for end‑to‑end production support, operational governance, and people leadership for FX platforms. This role combines people management and strategic ownership with the ability to be hands‑on when required, particularly during major incidents, complex investigations, and operational risk reduction initiatives. The role owns outcomes for production stability, incident response quality, and operational maturity.

Lead, manage, and develop a team of application support analysts and senior leads supporting FX platforms Manage hiring, onboarding, performance management, coaching, and career development Ensure sustainable coverage models including follow‑the‑sun support where applicable Production Support and Hands On Leadership Own the overall health, availability, and performance of FX production applications Be hands‑on during major incidents and complex production issues, providing technical direction and leadership Participate in deep‑dive analysis for recurring or high‑risk issues to drive permanent fixes Ensure monitoring, alerting,



and proactive issue detection are effective and continuously improved Drive high‑quality root cause analysis with clear ownership and measurable remediation actions Ensure lessons learned translate into concrete improvements Serve as the primary technology contact for FX business stakeholders Represent FX support in governance forums, leadership discussions, and post‑incident reviews Communicate clearly and confidently with senior management during critical situations Review and approve deployment plans, success criteria, and rollback strategies Ensure support teams are prepared for releases and operational impacts are understood Own post‑implementation reviews and track actions to closure Operational Maturity and Risk Reduction Drive improvements through automation, tooling, and process enhancements Identify and mitigate systemic risks across people, process, and technology Proven experience managing application support teams in a trading or capital markets environment Strong understanding of FX business flows and operational risk Ability to be both a people leader and a hands‑on technical leader when required Technical Awareness and Capability Solid hands‑on understanding of databases such as Oracle or SQL Server Experience with monitoring and observability tools Exposure to automation and modern platform architectures Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias‑free practices and inclusive values across Scotiabank. Upskilling through online courses, cross‑functional development opportunities, and tuition assistance. Competitive rewards program including bonus, flexible vacation, personal, sick days, and perks will start on day one.

Community engagement opportunities available regardless of work location. #

📌 Sr Manager, FX Application Support (Capital Markets Technology) (Toronto)
🏢 Scotiabank
📍 Toronto