To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets. To manage and coach the store team and to ensure succession plans and internal growth. Drive and maximize sales performances.

Drive the store team to exceed their KPIs.

Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.

Be present on the sales floor, ensuring a proper approach and service to the Clients.

Meet the store-operating budget, controlling store expenses. CUSTOMER

Foster a Client centric mindset by developing and maintaining solid Client relationships.

Foster a solid private appointment culture. Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.





The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting. RETAIL

Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.

Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.

Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.

Ensure synergy and cooperation between front and back of house.

Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office. Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers. Leadership and team management Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus English is a must other languages are a plus #

📌 Store General Manager (Vancouver)
🏢 Prada
📍 Vancouver