Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. The Sales &
• Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching Continue to build the client relationship daily with our customers support implementing action plans focusing on deficient areas and highlight growth opportunities Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. Partner with Operations &
• Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Directly oversee the Sales &
• Service Associates and Cashiers
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Collaborate with Community &
• Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales &
• Service Manager (e.g. from the SCC) 2+ Years prior work experience in a client-centric, sales environment ~ The Sales &
• Service Lead is full-time and requires 32- 40 hours per week fulfilling the as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availab ility and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and current parent support for employees and dependents (Full-Time Employees) ~401K with company matching (Full-Time Employees) ~ Monthly Store Incentives ~ Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. The Sales &
• Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. Sales &
• Service Leader Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching Continue to build the client relationship daily with our customers support implementing action plans focusing on deficient areas and highlight growth opportunities Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. Partner with Operations &
• Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Directly oversee the Sales &
• Service Associates and Cashiers
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Collaborate with Community &
• Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales &
• Service Manager (e.g. from the SCC) 2+ Years prior work experience in a client-centric, sales environment ~ The Sales &
• Service Lead is full-time and requires 32- 40 hours per week fulfilling the as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availab ility and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) ~401K with company matching (Full-Time Employees) ~ Monthly Store Incentives ~
📌 Store Sales Lead - Full Time (Edmonton)
🏢 Alo
📍 Edmonton