LOJEL is an international carry essentials brand—founded in Japan in 1989, currently headquartered in Hong Kong with teams in North America, Europe, and the Asia Pacific—and is sold in 15 territories across the globe. We are Intentional By Design, Driven By Diversity, and Purposely Positive—core values upholding our vision to empower life's journeys with cutting-edge, sustainable carry essentials that offer transformative experiences, inspiring mindful travel and connections worldwide. By 2026, we aim to achieve B Corp certification, becoming climate neutral, and ensuring that 50% of our products are crafted from recycled or sustainable materials.

To achieve these goals, we're building a team that is ready to take on this challenge head-on. We’re looking for a personable and hardworking store associate to join our retail team and help us deliver customer-centric experiences and services in-store. In this role, you’ll be providing product and brand education to our customers, along with technical services such as product repairs and personalization.

This role will report to the Store Manager and be based at the store in Vancouver, BC.



Deliver excellent customer service with friendly and knowledgable communication with customers and providing an overall positive sales experience

- Meet daily/weekly sales targets
- Provide after-sales technical services including product repairs and personalization
- Perform store tasks and duties including POS transactions, store maintenance, store cleanliness, administration and product management including organization, replenishment, inventory control and theft prevention
- Ensure company policy and procedures are adhered to; 2+ years of experience working in a retail store with a leading brand
- Has or is willing to learn technical skills related to product repairs and personalizations
- Passionate about sustainability, bonus if you’ve worked in the space;

Experience with and willing to learn G-Suite and other computer software: Flexibility to work nights, evenings, and statutory holidays as needed

- Fluency in English, bonus if you speak other languages
- Competitive Wage

📌 Store Stock Associate (Vancouver)
🏢 LOJEL
📍 Vancouver