As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You perform essential leadership duties to ensure smooth operations and uphold store standards.

As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Customer Engagement: Model and coach the selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset.

Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. Partner with store leaders to set and execute sales goals and targets.

Operational Excellence: Support operational excellence and store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and procedures.

Training and Development: Conduct training of associates within the store and inspire continuous learning and development.

Administrative Duties: As a keyholder,



ensure the safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards. 3+ years of retail sales experience required; direct experience in technology sales preferred. ~1-2 years of experience in a supervisory role with direct accountability for achieving sales and service targets is preferred. ~ Strong communication skills to inspire both customers and associates. ~ Health and Dental advantages Performance bonuses Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants;

About the Team: At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. We are building an inclusive and diverse team. We welcome, value, and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.

If you have a disability or special need that requires accommodation, please let us know. #

📌 Store Support Supervisor (Full Time) (Saint-Hyacinthe)
🏢 Staples Canada
📍 Saint-Hyacinthe