BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Are you energized by helping organizations win their most strategic opportunities while leading a high-performing team? Do you thrive in a fast-paced environment where strategic thinking, collaboration, operational excellence, and continuous improvement drive measurable business outcomes? BDO is a firm built on a foundation of positive relationships with our people and our clients.

Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth. Are you energized by helping organizations win their most strategic opportunities while leading a high-performing team?

Do you thrive in a fast-paced environment where strategic thinking, collaboration, operational excellence, and continuous improvement drive measurable business outcomes?

The Strategic Pursuit

Centre (SPC) at BDO is seeking a Manager to support strategic opportunities across public and private sector markets as well as lead a small team of pursuit professionals. Reporting to the Senior Manager, Strategic Pursuit Centre, this replacement role combines people leadership, pursuit management excellence, operational oversight, and process improvement. The successful candidate will oversee complex pursuits, coach and develop team members, drive continuous improvement initiatives,



and partner with stakeholders across the firm to enhance pursuit effectiveness, improve service delivery, and support BDO's growth strategy.

Provide RFx analysis, pursuit strategy, proposal planning, compliance reviews, and submission oversight. Ensure all deliverables meet BDO quality standards and align with firm branding, messaging, and pursuit best practices. Conduct performance management, career development discussions, and ongoing coaching to support employee growth and engagement.

Process

Improvement & Operational Excellence Champion the adoption of technology, automation, AI-enabled tools, and leading practices that improve efficiency and proposal quality. clients describe you as positive, professional, collaborative, and someone who delivers high-quality work You actively participate in the adoption of digital tools and strategies to drive an innovative workplace University degree in Communications, Marketing, Business, English, or a related field. ~ APMP, PMP, or related project management certification is considered an asset. ~Experience supporting both public and private sector pursuits is required. ~ Previous experience leading, coaching, or managing teams preferred. Technical & Leadership Skills Solid project management, organizational, and prioritization skills. Demonstrated experience driving process improvement and operational efficiencies.

Ability to analyze performance metrics and identify trends, risks, and improvement opportunities. Exceptional business writing, communication, facilitation, and stakeholder management skills.

Experience leading cross-functional teams and influencing senior stakeholders. Advanced proficiency with Microsoft 365 applications, SharePoint, collaboration tools, and emerging AI-enabled productivity solutions.

Personal Attributes

Collaborative and relationship-driven with a passion for continuous improvement. #

📌 Strategy Manager Customer Service H/F (Toronto)
🏢 BDO Canada
📍 Toronto