Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. A smooth and correct administrative operation A correct and up-dated data base within the system Taking care of guests and concierge service Effectively handles guest complaints, taking corrective action to prevent recurrence and to convert the guest into a repeat customer Co-ordination and communication with the Housekeeping, Maintenance, and F&B; departments Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and in a state of preparedness for any emergency which may occur Execution of regular technical/skills training Setting up and maintaining ongoing training programs in the Front Office department Familiar with all related company documentation and especially with the relevant Operational Standards Manual for field of responsibility 2-5 years experience in a major hotel, and one year experience in a supervisory role ~ Able to speak, read, write and understand the primary language(s) used in the workplace ~ Able to work with minimal direct supervision ~ Basic computer skills ~ Knowledge of hotel computer accounting programs, such as Room Master We're more than a hospitality and attractions company.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges,



recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. As a member of the S&P; SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders. We believe in fostering an workplace where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued.

Our team shares a passion for adventure and an authentic desire to play host to the world. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. Get discounts on hotel stays, dining, and retail Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We are working to eliminate barriers for applicants and team members from equity-deserving groups.

If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.

📌 Superviseur Online F/H (Calgary)
🏢 Pursuit
📍 Calgary