Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.

Ton rôle : au cœur de la chaîne

Échelle Salariale

$48,125.00 - $60,156.50

Core Duties

Safety and Compliance

- Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
- Enforce safe working methods and behaviors within the team.
- Conduct safety audits and warehouse checks.
- Supervise warehouse traffic, van audits and ensure safe vehicle movements.
- Ensure warehouse cleanliness and organization.
- Respond to emergencies as required.
- Cleaning, general housekeeping

Operations and Logistics
- Oversee shipping, receiving, dispatching, and inventory management.
- and package dispatching process.
- Conduct quality checkups on return pickups and return to the client process.
- Create/confirm driver bookings with relevant BPs.
- Generate the next day’s route plan and send optimization emails to the Optimization team.
- Conduct IDCs/Drivers check in/ out, loading
- Unload trailers and verify freight against manifests.
- Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration
- Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
- Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
- Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison




- Complete daily timesheets and submit to the Station Manager.
- Perform data entry as needed.

Team leadership and Customer service
- Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs
- Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).
- Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.
- Address delivery complaints, damages, or lost packages promptly.
- Ensure high service standards and customer satisfaction.
- Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.
- Other duties as assigned

Work Setting: Fast-paced warehouse setting with shift-based schedules. Pourquoi rejoindre Intelcom | Dragonfly

- Opportunités d’évolution à court et moyen terme
- Assurances collectives
- Programme de REER collectif
- Programme d’aide aux employé·e·s…

Ce poste est ouvert pour répondre à un besoin organizationnel réel au sein de l'organisation. Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.

Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.

Le processus est simple : Si ton profil retient notre attention, un·e membre de l’équipe recrutement te contactera pour un premier échange. Ensuite, tu rencontreras directement le ou la responsable du site.

À très bientôt !

Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers

📌 Superviseur(e) des Opérations (Williams Lake)
🏢 Intelcom - Dragonfly
📍 Williams Lake