Join TD as a Customer Experience Associate in Burnaby, British Columbia, focusing on customer service excellence. Engage with clients, process transactions, and identify banking solutions. As a Customer Experience Associate at TD Canada Trust, your primary focus will be helping customers understand and navigate banking services.

Candidates need at least 1 year of relevant experience and exemplary communication skills. You’ll ensure quality transactions, respond to inquiries, and meet assigned goals while promoting banking solutions promptly. Key Responsibilities:

- Accurately execute financial transactions per TD guidelines
- Identify client needs and suggest appropriate solutions
- Address customer concerns and escalate issues when necessary
- Meet business objectives by recommending banking products
- Collaborate with teammates to foster a supportive work environment

Requirements:

- High School diploma and 1+ years experience in customer service
- Robust administration and organizational skills
- Hands-on knowledge of MS Office tools
- Detail-oriented and proactive in task handling
- Korean language skills considered a plus

Your role will enhance TD’s client experience, fostering deep connections.

📌 TD Customer Experience Associate Role (Burnaby)
🏢 TD Bank Group
📍 Burnaby